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Privacy Statement

The Hampstead Factory is committed to protecting the privacy of users of this website. This Privacy Policy sets out the type of information that we collect, what it is used for and the rights you have in relation to this information.

By using this website you accept the terms of this Privacy Policy.

This Privacy Policy applies to all users of this website. It does not apply to those persons whose personal information appears as content in The Hampstead Factory online agency or any future publications of The Hampstead Factory information.

Definitions

  • “You” means the user of the Site;
  • “We/us” means The Hampstead Factory;
  • “website” or “Site” means the sites located at the URL www.thehampsteadfactory.co.uk,
  • “Content” means the information and other material available within the Site.

Collection and Use of Personal Information

If you submit personal information, for example, your name, address, e-mail address and telephone number (“customer information”) to us, by completing an order form for products and services or by enquiring about products or services offered through this website or otherwise using the website, we will make a record of it. In order to constantly improve our website and our products and services, and to offer you personal settings on our website, we may also collect information about your use of the website.

We may use Customer Information for the following purposes:

  • To fulfil your subscriptions for services and orders for products
  • To answer your enquiries or otherwise communicate with you
  • To notify you of other Hampstead Factory products and/or services that we think will be of interest to you
  • if we are required to disclose Customer Information by any applicable law, regulation or legal process

We may also use customer information for market research purposes. The results of such research and analysis will be anonymised so that it does not reveal your identity.

Protection of Personal Information

We will take all reasonable precautions to ensure that all information that you have submitted via the website remains confidential. We have strict security procedures regarding the storage and disclosure of customer information.

Your choices

You have the right to access the Customer Information which we hold about you and to have any errors corrected. You may check the Customer Information we have about you by contacting: info@thehampsteadfactory.com

Sharing of Personal Information

We will not sell, trade or rent your Personal Information to others unless you have given your permission by “opting in” through Tick Boxes below.  With your permission, We will only share your Personal Information with carefully chosen, reputable and trustworthy third parties.  We will follow the relevant legal requirements and use all reasonable precautions to ensure that only responsible third parties see the Personal Information.  However, We are not responsible for any breach of security or any act or omission of third parties who receive the Personal Information.

Sensitive Personal Information

Any sensitive personal Information which you disclose to us, such as information relating to a medical conditions or your racial or ethnic origin, will not be disclosed or shared with any outside organisation without your prior written consent.

Updating Personal Information

If you have provided us with Customer Information, it is your responsibility to ensure that it is correct and up to date. This will enable us to provide you with the best service.

Cookies


A cookie is a piece of information that is stored on your computer’s hard drive by your web browser.

When you use this website for the first time a cookie will be stored on your hard drive. The next time you visit the website (using the same computer) our server will recognise the cookie, giving us information about your last visit. This will enable you to access the website immediately without first having to provide a password, and for us to tailor the website to suit your tastes, interests or business needs. If you do not want a cookie to be stored on your hard drive you should select the appropriate options on your web browser.

If you are a subscriber to The Hampstead Factory, cookies are vital to your usage of our Internet services. We use these to identify subscribers and remember their web preferences. If you choose to disable cookies you may not be able to use The Hampstead Factory site.

Queries and Requests

If you have any queries about the way your data is used by Hampstead Factory, or would like to remove your details from our records, please contact the Data Manager:

Data Manager
2 Oakland Street
Charlton Kings
Cheltenham
Glos
Gl53 8HR

Terms and conditions

This Privacy Policy forms part of our Terms and Conditions of use which govern your use of this website (both of which may be changed and updated from time to time without notice). By using this website you are deemed to accept the Terms and Conditions.

Applicable Policy

This privacy policy may change. If so we will give you five days notice by email of the change. If you do not agree to the change then you must contact us and we will delete the Customer Information we hold relating to you or any child. Our use of Customer Information is subject to the terms of the Privacy Policy in force at the time when we use the information in question.

Disclosure of Information “Opting In”

Personal Information which you provide to us will be subject to our privacy policy.


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